Feather Reviews

941  Excellent
TrustScore 5 out of 5

4.9

In the Insurance Agency category

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Reviews4.9

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Rated 5 out of 5 stars

Accurate and helpful

Accurate, helpful and precise
Gabriel Nemcic goes to the point and is really helpful. He responds to all inquiries and gives the necessary support in this complex bureaucratic matter. Thank you very much. Really recommended

Date of experience: March 15, 2024


Rated 5 out of 5 stars

Feather - Insurance

Feather, especially Laura Cajlakovic, was great in processing our Basis Pension Insurance application. Our case ended up being a bit more complicated but Laura was very helpful throughout and I felt she went out of her way to get clarification on our behalf.

Date of experience: January 29, 2024


Rated 5 out of 5 stars

Nice customer service experience with feather

As recommended by another webiste, i have choose to apply health insurance with feather. Recently, some problems have existed since I have input my address wrongly. Luckily, helped by Gabriel from Feather, i have finally completed my application successfully. Gabriel has replied to my email quickly and answered my question clearly. Besides, he has further told me what doc can I apply next.

Really a nice experience! Thankyou Gabriel again!

Date of experience: March 01, 2024


Rated 5 out of 5 stars

Very positive experience

My experience with Feather has been very positive. The great website, clear information and processes for application, and quick and friendly support provided by consultants are all so welcome, particularly as an expat navigating the systems and complexities of moving to a new country.

The advice I have received throughout the process has been particularly helpful and I am ever so grateful to the representative Gabriel Nemcic for his guidance through the process. Thank you very much!

Date of experience: March 13, 2024


Rated 5 out of 5 stars

Great team

I would advice any expat to use Feather insurance my experience with them have been great, including process, claims, and even communication.

Date of experience: March 18, 2024


Rated 5 out of 5 stars

Feather for Public Health Insurance in Germany

I used Feather for public health insurance. The form on their website was comprehensive. I had a special occasion, so I contacted them about it. The responses were swift and the representative (Gabriel) handled the situation with much attention and interest. I am really satisfied with their service. Thanks.

Date of experience: February 29, 2024

Reply from Feather

Hey Ema, thanks for the nice words!
I am glad we managed to assist here, and everything is finally resolved in your favour!:)
Have a great weekend! - Gabriel


Rated 5 out of 5 stars

Thanks

I really appreciated with the service because they responded all my questions without any hesitation. Thanks for all. I am looking forward to work with your health insurance company

Date of experience: March 01, 2024

Reply from Feather

Hi İrem,
thank you for your valuable feedback.
We would also like to thank you for your trust and fast action based on our advice.
We are delighted to welcome you as our customer! - Vitali


Rated 5 out of 5 stars

Excellent and fast service

Superfast response from Vitali on a request about an expired insurance. I have not been a customer for a while and still the service is excellent, professional and fast.

Date of experience: March 05, 2024

Reply from Feather

Thank you, Erik! We are just as happy to stay in touch with our old customers as we are to meet our new customers. You are always welcome to connect with us! - Vitali


Rated 5 out of 5 stars

Recent experience with feather

I had an appointment with Gabriel Nemcic of Feather regarding my queries between Public vs Private insurance. The advise which he gave me was based on my current situation rather than pushing for a particular type of the insurance. I would recommend Feather in general for any unbiased advices

Date of experience: February 27, 2024

Reply from Feather

Hey Shashank thanks for the nice words!
It was a pleasure meeting you and helping you find the best insurance option!
Here for any further questions!:)
Best, Gabriel


Rated 5 out of 5 stars

Great Help by Gabriel Nemcic,

Great Help by Gabriel Nemcic,

Before the call I was not sure about German insurance system and options. But after the help of Gabriel it was much more clear for my situation. Explanations of private, public and expat were deep dive and comprehensive.

Glad to work with feather!

Date of experience: February 13, 2024

Reply from Feather

Hey Hakki, thanks for the nice words, it was a pleasure talking to you!:)
Have a great weekend! - Gabriel


Rated 5 out of 5 stars

Support was great

Support was great! I received timely emails with the status of my claim and when I had questions they answered super fast. The whole process was done super quickly. Totally recommend Feather!

Date of experience: February 01, 2024


Rated 5 out of 5 stars

They are the best service/support…

They are the best service/support company I've ever experienced in my life. The rapidity, the availability, the quality, the clarity of answers, and the efficiency is simply incredible. Thank you to all the members from Feather who made my life 100x easier. On top of being so professional, they are super kind.

Date of experience: January 26, 2024


Rated 5 out of 5 stars

Processional and quick

After browsing around the internet, we set up an 15 minute interview, explained our weird situation, and more or less same day were explained what options were possible, and what was impossible. Then we go extra support on what to do to move things along.

Interview to insurance, it took 10 days in total. Even got support in my native language. Thank you Gabriel

Date of experience: November 21, 2023

Reply from Feather

Hey Tin, hvala puno na lijepim rijecima!:)
Tu smo za bilo kakvu daljnju pomoc oko osiguranja:)
Ugodan vikend!
- Gabriel


Rated 5 out of 5 stars

5 Star Service

It was probably a divine intervention to have Dajana help me out. Dajana explained me that their plan worked with German JSV applications from India. She answered all my queries. Apparently my earlier insurance did not work with visa application so i was worried on what to do next.
Apologies for delay in review Dajana. Hopefully 5 star service will be an expectation from Feather so wishing them all the very best !
LG
Abhi

Date of experience: October 03, 2023

Reply from Feather

Hi Abhi, thank you so much for your lovely words and feedback. I’m very glad to hear it all worked out!
- Dajana


Rated 5 out of 5 stars

Full of options, high quality app & support

Feather has been the best solution to solve my lack of insurance while unemployed. Cheap, best of supports and outstanding online app.

Dajana has gently guided me through the process, helping me solve many subjects. Feather’s service is, indeed, full of options and great suggestions.

Date of experience: December 06, 2023

Reply from Feather

Hi Luciano, thank you so much for your lovely words - it was a pleasure to assist you and I wish you all the best.
- Dajana


Rated 5 out of 5 stars

Chris was great

Before purchasing insurance, Chris was very helpful, informative, polite and patient. His great customer service helped me make the decision to purchase. After purchasing insurance, Chris was even more amazing. Especially when I had a load of questions, being new to Germany. He was quick to respond and never lost patience. I normally don’t leave reviews but I think he deserves one. Give him a promotion. Thank you!

Date of experience: November 30, 2023

Reply from Feather

Thank you for such kind feedback! We are happy to help, so please reach back out if you ever have more questions.
- Chris


Rated 5 out of 5 stars

Consultation about expat insurance plans

I just had a call with Manthos from Feather today to discuss my situation with health insurance in Germany. It was a great experience: all my questions were answered, and I got the information about the further steps. Manthos addressed all the issues I came up with, and the talk was productive and friendly.
I definitely recommend talking to Feather professionals in case you have doubts/or a complicated situation; it helps make a decision faster and doesn't leave space for misunderstanding.

Date of experience: January 16, 2024

Reply from Feather

Hey Daria, I'm so glad I was able to clarify your health insurance options for you. If you need any more assistance, please feel free to reach out and I'll be happy to help. All the best.
- Manthos


Rated 5 out of 5 stars

Happy Customer

Been with Popsure now Feather since 2020. Great support and quick resolution on my first claim with lost keys. Happy customer :)

Date of experience: February 07, 2024


Rated 5 out of 5 stars

SUPER helpful and unbiased

Had a fantastic call with Gabriel, who was super happy to help me despite the fact that I won't be insured with Feather. He gave me genuinely impartial advice about getting onto KSK as a freelancer with public health insurance. Plus a lengthy follow-up email with a summary of all the information, all totally for free. My friend had a great experience with Gabriel too. Highly recommend!

Date of experience: November 15, 2023

Reply from Feather

Hey Justin, thanks for such nice words. I really appreciate it! I am happy I managed to clear some of your questions, and if you need any further help regarding insurance, let me know! Have a great day! - Gabriel


Rated 5 out of 5 stars

Simple, transparent and reliable. Thanks Sabine

I first learned about Feather before moving to Germany; my first impression was fantastic. What to say, simple, transparent, and reliable. Recently I needed additional travel insurance and I got it in a few steps which saved me for my appointment. Service support is also amazing, Sabine was able to provide me with the necessary documents on time and was so friendly. I highly recommend Feather for anyone looking for quality service

Date of experience: December 12, 2023

Reply from Feather

Thank you for your kind feedback. This is exactly what we love: make insurance simple, accessible, and transparent. I am so happy I could assist you with your visa documents.
- Sabine